 Home
Quarterly Promotion
DAILY DEAL
Author Center
Submit
Software
Advertise
on aFreeGo
Featured
Software
Most
Popular
Top
Rated
Software Reviews
RSS
Feeds 
RSS
Editor
 Categories
Win
FREE Software
Free
Newsletter
Author
Information
Promote
your Software
Purchase
Keywords
Press
Releases
Articles
Privacy
Policy
About
Shareware
Friends
of aFreeGo
Links
Contact
Us
Thanks to our Site Sponsors :
aFreeGoGold.com
Castle Software
MySharewareSite.com
R-TT
Data Recovery
NewzAlert.com
AddMeToTheList.com
Freeware Downloads
Data Recovery Software
Video Converter Download
Blaze Media Pro
DoctorQuek.com
VisualCron.com
Gate2Shop - Sell Software
SoftwareSites.info
x64downloads.com
|
|
|
Business and Productivity / CRM and Help Desk
|
Category Pick
HelpConnection.NET
The HelpConnection.NET solution will help your company offer excellence in customer support. If visitors don''t find the information they need in your Knowledgebase, they can submit tickets via online forms or incoming email (or your agents can enter the info for them if they call in). The issue will be logged in the system, and the appropriate agents will be notified by email (and on their online home page).This brand new software is the result of Expinion.net''s 7 years of customer support software development experience. We have thousands of clients in 142 countries, who have been using our asp applications, and giving us their suggestions. This has helped to make, what we believe, is the best .NET software available. Our software is affordable, but never cheap.
Admin Features: Customizable fields, advanced search functions, nested categories, no limit to number of agents / clients / issues etc., client grouping, Tasks (To Do lists/calendar for your agents), answer templates (drafts), built-in news manager, contacts area, reporting, escalations, category based alerts for important current information, upload files through the application, store and send internal documents (memos), email clients by group.Client Features: Clients can read knowledge base, definitions (from glossary), news and alerts. Submit a ticket/question and get emailed notification when ticket is updated. Make notes, bookmarks, retrieve previous ticket info, change password, use the password retrieval tool, and obtain files from the downloads area.Visit for an online demo, or to request a free 30 day trial download. After using HC for a while, you may think of something that you wish you could do with your HC solution. But, you will probably find that the feature is already there! (There are literally hundreds of optional settings available, some in the admin menu and some in the web.config file.) If the feature is not there, please do make a suggestion for future version upgrades.
More
... |
|
Featured
| AccessAble
Help Desk
Professional Edition
AccessAble Help Desk Pro Edition features an easy to use and
attractive windows based interface as well as .asp and .html
pages for quickly recording, updating or searching data via browser.
The Read/Send Email Window let's technicians respond to email
from within the program and add an email message to the support
request database with one mouse click. The wide variety of reports
include graphical and analytical reports to see where most of your
support issues are coming from. The reports can also be
easily exported to a variety of file formats and emailed to upper management.
More
... |
|
Listings 1 to 25 of 171
CRM-Express eSales
2010.3.2 Size 36154 KB
License Shareware
Date 09 March 2010
Our Rating Not Rated
Description
CRM-Express is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar etc
More
Information |
CRM-Express Professional
2010.3.1 Size 34267 KB
License Shareware
Date 01 March 2010
Our Rating Not Rated
Description
CRM Software - CRM-Express Professional is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book
More
Information |
MediaHeal for Virtual Drives
1.1.1008 Size 1411 KB
License Shareware
Date 20 February 2010
Our Rating Not Rated
Description
MediaHeal for Virtual Drives recovers files from damaged virtual disks (.vhd, .vmdk). Supported virtual drive formats: VMDK, VHD, IMG, OVA, XVA with FAT or NTFS file systems. The recovered data is saved into a new user-selected location.
More
Information |
GC Assign Activity for MS CRM 4.0
1.00 Size 4646 KB
License Commercial
Date 10 February 2010
Our Rating Not Rated
Description
GC - Assign Activity to Multiple Accounts for MS CRM 4.0 is a simple but very handy add-on for Microsoft CRM 4.0. It lets you add any type of the following tasks to multiple accounts in one shot.
More
Information |
Ezidoits Helpdesk
4.1.2 Size 558 KB
License Shareware
Date 08 February 2010
Our Rating Not Rated
Description
Ezidoits Helpdesk gives you access to our Help Desk staff, and to a reference section for "Frequently Asked Questions". Alternatively, via the Ezidoits Email function, you can send an e-mail enquiry and review our response when you have time.
More
Information |
SupportSmith v2
2.1 Size 35000 KB
License Shareware
Date 03 February 2010
Our Rating Not Rated
Description
SupportSmith v2 offers professional and company users the necessary resources to quickly establish secure connections between computers. No ports open are required neither on the Technician's side nor Customer's. Connect quickly and safely!
More
Information |
Yoli Review
1.0 Size 766 KB
License Freeware
Date 27 January 2010
Our Rating Not Rated
Description
There are many Yoli Reviews out there but you should be aware that most of these are not written with you as the reader in mind. Most of them are trying to get you to join Yoli or join some other company but this one is different.
More
Information |
LBE Desktop Helpdesk
4.0.184 Size 4511 KB
License Shareware
Date 20 January 2010
Our Rating Not Rated
Description
Easy to use helpdesk software - sensibly priced to suit all business sizes
More
Information |
ContactGrabber
3.5.0 Size 14778 KB
License Shareware
Date 18 January 2010
Our Rating Not Rated
Description
Capture address data and transfer them into your CRM system with one click!
More
Information |
BeAnywhere Support Express
1.50.04 Size 3367 KB
License Demo
Date 11 January 2010
Our Rating Not Rated
Description
Professional remote support solution, no software installation required!
Remote control, File transfer and Chat.
Access to unattended PCs.
Free version available.
Fast and secure connection.
More
Information |
ieSupportManager Helpdesk
2.07 Size 20992 KB
License Commercial
Date 07 January 2010
Our Rating Not Rated
Description
Desktop and web based Helpdesk software for internal and external support
More
Information |
N-central Network & Systems Management
7.0 Size 20 KB
License Data Only
Date 07 January 2010
Our Rating Not Rated
Description
All-new N-central 7 software for Remote Monitoring &, Management Software, Remote Desktop, Remote Systems Management, Remote Helpdesk, Network Policy Enforcement, Asset &, Patch Management. 30-day fully functional trial available.
More
Information |
ReplyButler
3.00 Size 2416 KB
License Freeware
Date 07 January 2010
Our Rating Not Rated
Description
Do get lots of e-mail? You need ReplyButler! Your personal Butler prewrites the addressing in the mails, administrates your text modules / boilerplate texts and sorts your e-mails into folders. Try it now!
More
Information |
DNA Helpdesk
2.8 Size 59 KB
License Demo
Date 04 January 2010
Our Rating Not Rated
Description
NetSupport DNA Helpdesk - The Web Based Helpdesk Software Solution
More
Information |
|
CRM-Express Free
2010.1.3 Size 32307 KB
License Freeware
Date 28 December 2009
Our Rating Not Rated
Description
CRM-Express Free Edition is a free high quality CRM program. Features include SMS abilities, Email Client, Calendar, Address Book, At a glance and Journal.
More
Information |
|
LBE Web Helpdesk
4.0.134 Size 1927 KB
License Shareware
Date 20 December 2009
Our Rating Not Rated
Description
LBE Web Helpdesk: helpdesk software operated entirely from your web browser
More
Information |
Hardware Inspector
4.3 Size 32366 KB
License Shareware
Date 11 December 2009
Our Rating Not Rated
Description
Hardware Inspector is an IT tool for hardware and software inventory. Barcode scanner support. Inventory of network connections. Automated Service Desk. Multi-user access. Efficient access permission. Built-in reports. Powerful search tools.
More
Information |
Hardware Inspector Client/Server
2.3 Size 48775 KB
License Shareware
Date 11 December 2009
Our Rating Not Rated
Description
Hardware Inspector Client/Server is an indispensable tool for IT automation: computer hardware and software inventory, computer audit. Its global database can be accessed via the Internet. Rich-featured Service Desk. Multilevel data permission.
More
Information |
VisNetic MailFlow
4.0 Size 32903 KB
License Demo
Date 03 December 2009
Our Rating Not Rated
Description
Email response managment and archiving software.
More
Information |
ActiPOINT
1.11.07.09 Size 4245 KB
License Shareware
Date 03 December 2009
Our Rating Not Rated
Description
COMIRELs ActiPOINT offers a comprehensive call management and contact management
More
Information |
Jitbit HelpDesk
3.6.3 Size 542 KB
License Demo
Date 21 October 2009
Our Rating Not Rated
Description
Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.
More
Information |
Platoo-Contact
1.6.9.4 Size 6161 KB
License Shareware
Date 21 October 2009
Our Rating Not Rated
Description
Contact management and CRM for workgroups. Based on client-server architecture.
More
Information |
Netviewer Meet Free Version (English)
6.0 Size 1181 KB
License Freeware
Date 14 October 2009
Our Rating Not Rated
Description
Netviewer for desktop sharing needs only a few seconds to establish a secure connection with up to 3 remote computers. Useful for online support, remote maintenance, Web conferences, online training, etc.
More
Information |
|
|
|
