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SubCategory : Business and Productivity / CRM and Help Desk


SysAid IT Management Software     9.0

Author   SysAid Technologies
Date   10/28/2012
Size   190713 KB
License   Freeware
Price   US $0.00
Platform   Win98,Win2000,WinXP,WinVista,WinVista x64,Win7 x32,Win7 x64,
Installation   Install and Uninstall
aFreeGo Rating   Not Rated
Downloads   154
User Rating   0.00
Min Requirements  

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SysAid >Help Desk Software is a an all-in-one IT Help Desk software that provides the essential features for managing IT tasks including: Asset Management MDM Monitoring Knowledge base Live Chat Password Reset SLA Reports & Analysis Tasks & Projects Calendar and more. With integrated capabilities SysAid gives IT admins one powerful and easy-to-use IT Service Management solution in one place. SysAid includes standardized templates so you can get started right away and fully customizable options to meet your day-to-day IT needs. SysAid''s free mobile apps let you manage your help desk and assets on-the-go from your iPhone BlackBerry Android and Windows Phone 7. End users submit help desk service requests via SysAid''s intuitive End-User Portal while the SysAid Help Desk enables you to predefine and apply automatic priority escalation routing and notification rules (email SMS service requests). SysAid manages system vitals by automatically scanning listing and monitoring your organization''s network (SNMP devices hardware software and change history) and raising early warning alerts (email SMS). Support your users anywhere around the world via SysAid Remote Control. Build a database of knowledge tips and how-to solutions for administrators and end users in the Knowledge base. Additional ITIL Package (CDMB Priority Matrix Change Management and Problem Management) SLA/SLM Tasks and Projects and Manager Dashboard modules are also available. SysAid is deployed in over 100000 organizations in 140 countries around the world and features an active online Community Forum and regular training programs. SysAid has a free trial and a free version for small to medium-sized organizations. SysAid''s newest version 9.0 includes integrated Mobile Device Management capabilities that let you manage all mobiles devices as assets right from Asset Management.

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