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SubCategory : Business and Productivity / CRM and Help Desk

 

Polar Help Desk     5.0

Author   Polar
Date   05/22/2010
Size   17183 KB
License   Demo
Price   US $150.00
Platform   WinXP,WinVista,WinVista x64,Win7 x32,Win7 x64,WinServer
Installation   Install and Uninstall
aFreeGo Rating   Not Rated
Downloads   125
User Rating   0.00
Min Requirements   Windows 2008 2003 Vista 7 XP. Both 32 and 64 bit are supported. MS SQL 20082005 .NET 3.5
Limitations  

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Polar Help Desk is a web based help desk that helps you organize support department. With email integration incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your first license of Polar Help Desk 5. Key advantages: - Incorporate proven Incident Management process based on ITIL and best practices procedures - Email integration and automation from multiple mailboxes via POP/IMAP - Easy management unlimited number of customer accounts teams incidents email mailboxes - Service Level Management. Use best practices from ITIL. - Email Notifications management and customization - Powerful and completely customizable User Roles and Permissions - Custom Languages and customization any labels - Active Directory integration - API that lets you integrate any system with Help Desk through RESTful API over HTTP protocols - Build your own new reports using client and server side Java script. - Source code available for purchase

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